The iTero service plan offers peace of mind

The iTero service plan helps you keep your business running with remote support, fast spare part shipments, and our latest software releases. It protects your investment from out-of-warranty repair costs and offers unlimited, compliant, cloud-service backup for your treatment plans.

The iTero service plan offers:

Support
  • Our remote help desk is open on business days available in local languages.
  • The online help desk can connect to your scanner remotely to aid in troubleshooting and configurations.
  • If needed, hardware replacements are quickly available and shipped directly to your office.
Software
  • Software fixes
  • OS upgrades
  • Software feature updates
Storage
  • Unlimited Cloud Storage which will store patient data for up to 7 years or longer.
  • Secured, GDPR and HIPAA compliant
Scan
  • Unlimited scans for orthodontic and restoratives workflows
  • Digital iCase service

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Certain restrictions apply. Some terms and conditions are set forth below. For additional terms and conditions, please review your iTero Element Intraoral Scanner Purchase Agreement/Contract or renewal agreement. Void where prohibited.

Prices are subject to change by Align Technology Inc. with a 45-day notice. Price does not include any applicable value added taxes, sales taxes or import tax or any similar taxes. These charges will be part of the total price and will be invoiced as a separate line item on the invoice.

Separate subscription service plan required after the first year unless an extended service plan is purchased up front. Service Plan policy and terms are subject to change at Align’s discretion from time to time.

The content of this website applies to users within the United States and Canada. If you are browsing from another country, please consider visiting the iTero.com website dedicated to your region.